Chatbots for Marketing: The Complete Guide   Chatbots for marketing can automate many activities and help to meet customer needs. They can communicate with customers and answer their queries. They can also help customers to enroll for a free trial, download an asset, or make a purchase. The data chatbots collect is useful for understanding customer pain points. It helps with personalizing cus...

Chatbot Trends in Social Media in 2023   One key future for chatbots is leveraging social media channels to engage customers more. 2022 trends show 67% of small businesses in the US use social media for marketing. 25% of customers learn about company websites through social media platforms. In 2023, more companies will use chatbots to automate sales. Our own metrics show that one of the most im...

Revolutionizing the Student Learning Experience with Chatbots   AI chatbot technology is quickly gaining traction in the field of education. And no wonder. Chatbots offer a unique way for students to interact with educational materials. AI chatbots are computer programs that use natural language processing and machine learning algorithms to engage in conversation with users. They can be used to...

How to Design a WhatsApp Chatbot   With over 2 billion monthly active users, it’s no surprise that WhatsApp is a fantastic channel to build a chatbot for. Beyond its fantastic global reach, it also integrates well with popular chatbot functionalities, making it a natural fit.   More so, it’s a platform users have shown they love using chatbots on. Major markets such as India have seen significa...

How to Design a Chatbot for your Website   These days, if you land on a website, there’s a very high chance you’ll see a chat bubble in the bottom-right hand corner.   And what’s in that bubble? It could be the support you’re looking for. A quick way to connect with a sales team. Helpful information to navigate the website. Almost anything, really.   But what it definitely contains, and what ma...

How to Build a Facebook Comment Bot     A Facebook comment bot is an essential tool for building your brand. Imagine having gone to the trouble of preparing beautiful product images or videos and announcing an exciting new offer or product on your Facebook account. Dozens of reader comments will usually follow actions like this, with users asking about the price, product specs, and delivery inf...

How to upload a file to a chatbot   An extremely valuable feature for chatbots is an ability to receive files and documents. Below we outline the top seven use cases for chatbots that can upload text files, pdfs, images, audio and video files. People are used to chatbots providing information via conversations 24/7 but it is less common to encounter chatbots that allow the user to upload their ...